We want your PurpleSea experience to feel simple from the moment you place your order to the moment your jewelry arrives.
Shipping
Orders are typically processed within 1–3 business days.
- Complimentary Standard Shipping on orders over US$200
- Complimentary Express Shipping on orders over US$300
- Standard shipping from US$15
- Estimated delivery: typically 8–12 business days, depending on destination and shipping method
- Taxes & duties included worldwide — no surprise import fees upon delivery
- Tracking provided for every order
For destination-specific delivery times, shipping rates, and full details, please see our Shipping Policy.
Returns
We accept return requests within 30 days of receiving your order.
Items must be unworn, unused, and returned in their original condition and packaging, with proof of purchase.
To request a return, simply contact us at info@purpleseajewelry.com. Once your return is approved, we'll provide you with detailed return instructions.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
For exclusions, refunds, exchanges, and full terms, please see our Return Policy.
Need Help?
Have a question about your order, shipping, or return? We’re happy to help.
Email: info@purpleseajewelry.com
We aim to respond within 1–3 business days.